Terms and conditions

Terms and conditions
When signing in and using this website, hereinafter called the Website, you agree to the terms and conditions set out below. Therefore, please take a moment and read them carefully!
The current terms and conditions were created for our Customers – business entities with whom we have established a contractual relationship either as a result of a Purchase agreement or a Cutting Program service contract.
The sale of products through via Website is not aimed at private individuals!
Private individuals who wish to purchase products from S.C DECO CENTER S.R.L. are asked to visit the online store at www.nobilacasa.com.

I. Company details:
S.C. DECO CENTER S.R.L., Romanian legal person, established according to the Romanian legal provisions, having its registered office in Săvădisla, Vlaha village, No. 22, Cluj county, registered at the Trade Register Office attached to Cluj Court under number J12/3626/1994, VAT identification number 8065242, tax attribute RO, bank account RO67 RZBR 0000 0600 1018 0598 managed at Raiffeisen Bank, Cluj-Napoca branch, acting as a distributor in the field of textiles for interior spaces, hereinafter called the Company.
S.C. DECO CENTER S.R.L. trades the following product groups (the enumeration is not limited to these products only): textiles for interior spaces; fabrics (materials sold by the meter); goods and items for interior spaces manufactured from textile fabrics; textile items sold by the piece (ready made curtains, tablecloths, pillows, blankets, textile-based decorative items); rods and rails for curtains and other accessories; textiles for bath use; elements for shading doors, windows.
S.C. DECO CENTER S.R.L. reserves the right either to cease in any moment the trade with any of the above mentioned product categories, or to start trading with new product categories, without being obliged to inform the Client thereof.

II. Definions:
Client: is the legal person with whom the Company has established a contractual relationship, either as a result of a Purchase agreement or a Cutting Program service contract, who visits the Website having a professional interest and who has previously agreed to the Terms and Conditions of the present Website, fulfilling all the necessary requirements of the registration and sign-in process thereof, and who places and submits an Order.
Abusive use: the use of the Website in a way that is contrary to the practice, regulations and legislation in force or in any other way that might cause damage to the Company and/or to the DECOCENTER brand or trademark of S.C. DECO CENTER S.R.L.
Order: an electronic document generated as a result of the Client’s visit on the Website, and which through the selection by the Clients of products offered for sale by the Company, is regarded as a means of comunication between the Company and the Client.

III. Terms of use
The Clients of this Website are asked to read carefully the terms and conditions of use set out below:
The present “Terms and conditions” are minimally applicable provisions, and the use of the Website is governed as of right by the general legal provisions in force.
The Terms and Conditions of Use can be modified anytime by the Company by updating the present Website, and these amendments will immediately become compulsory for all Clients.
By visiting the Website, our Clients agree to the fulfillment of the terms and conditions set out below, as well as to the relevant legislation.

IV. The process of the sale via the Website
The Contract
By submitting an Order via the Website, the Client agrees to the means of comunication (email) used by The Company in its sales operations through the Website. In case of verbally submitted orders, the Company will not accept complaints concerning non-delivery or erroneous delivery.
If the Company agrees to fulfill the Order, this entails a complete acceptance of the Order’s terms. The acceptance of the Order by the Company is regarded final when there is an electronic confirmation (email) sent by the Company to the Client, without being necessary an acknowledgement of receipt from the latter.
The Company will never regard an unfinalized Order as having the value of a Contract.
Thus, the Contract enters into force once the Company confirms the Order.
The terms and conditions of delivery of the products that are out of stock on the date of the Order are defined separately for each Client within the Purchase agreement/Cutting Program Service Contract.
The stages of submitting an order on the Website and presented separately under the link How to order.
The provisions of the present general terms and conditions combined with the provisions of the Purchase agreements/Cutting Program Service Contracts shall govern the submitted and confirmed orders.

The object of the Order

The object of the Order are the product/products, service/services provided by the Company, for which the Client expressed their purchase intention by generating an Order via the Website and confirmed by the Company. The product/products, service/services has/have the characteristics specified by the Company on the Website.
The Company will endeavour to maintain the accuracy of the information/images displayed on the Website. Nevertheless, considering the possible errors regarding these information, the Company specifies that the images of the products are merely informative, and the delivered products may differ in any way due to the changes made by the Manufacturer in the characteristics or in the desgin without prior notification thereof. Moreover, some characteristics of the products/services presented on the Website can be modified by the Company without prior notification, or may contain operational errors.
Also, due to reasons concerning space and the coherence of the structure of the information, sometimes the descriptions of the products/services may be incomplete, however, the Company is making efforts to present the most relevant information.
The promotions/offers presented on the Website are valid within the available stock. The promotions and discounts provided by the Company cannot be combined unless there is announcement made in this respect. No further discounts may be applied to promotional prices. In the case that more than one promotion applies to an order, the Client has the option to select the best offer by informing the Company regarding his/her choice. Should the Client not specify any preference, S.C. DECO CENTER S.R.L. reserves the right to choose an applicable discount instead of the Client.

Product/service prices. Order value.
The price of the product/service, respectively, of the products and services is that displayed on the Website. The Company reserves the right to establish for each of their Clients, a special price for the products/services, that may differ from the prices displayed on the Website. The Company may change the price of the products/services at any time, and inform the Client thereof according to the term set out in the Trade agreement or the Cutting Program Service Contract.
In order to be applicable, the price of the product/service must be sincere and serious. Thus, the Company warns about the fact that there are cases when, as a result of failures or errors of the Website, the displayed price may not be the actual price. In such cases, the Company will inform the Client about the correct price.
The price does not include VAT

Delivery and Payment methods
Delivery
The Client may pick up their product/products at the S.C. DECO CENTER S.R.L. warehouse located in Apahida, Libertății street, No. 21, Cluj county, or the Order may be delivered to the Client either by the Company or by the GLS – General Logistics Systems express courier company. The cost of delivery by the express courier company is established according to the actual tariffs used by the latter. The cost of delivery will be specified by the Company in the moment of the confirmation of the Order. The Company reserves the right to modify the cost of the delivery according to the amount of the Order made by the Client.
The methods, terms and conditions of receipt, as well as delivery of product/products are established for each Client separately in the Trade agreement or the Cutting Program Service Contract.
Please consider the fact that the express courier company delivers the parcels containing the products you ordered between 10 a.m. and 3 p.m., therefore please provide a delivery address where you can be found at during this time interval! In the eventuality that the Client is not available at the delivery address at the time of delivery, the express courier agent will leave a notification at the address. The notification will include the reference number of the parcel, as well as the phone number of GLS. The Client has 5 working days for agreeing with the express courier company upon another delivery date. If this doesn’t happen, the express courier company agent will return the parcel to the Company. In the eventuality that the Client is not available at the delivery address, and the express courier company agent is not able to leave a notification, either, the latter will try to deliver the parcel the next working day. Should the delivery be unsuccessful for the second time, the express courier company will return the parcel to the Company.
Besides the situations otherwise agreed between the Company and the Client, the Company is not accountable for the risks and cannot be held responsible for the products ordered by the Client in the moment of their delivery by the express courier company or their reception by the Client’s representative.
The Company will make sure that the products are adequately packaged, as well as to provide the necessary accompanying documents (invoice, supporting documents of the product/products as specified by the law in force) to the Client.
The Company will provide the delivery of the products only on Romania’s territory.

Payment method
The method used for the payment of the products/services ordered by the Client from the Company will be decided upon for each case separately in the Trade agreement or the Cutting Program Service Contract (payment in cash, with check, with guaranteed promissory note due on demand, collect on delivery).
Collect on delivery: the payment for the products is made at the delivery to the Client. The payment will be made directly to the courier company based on receipt. The Company hereby warns their Clients that in the case of delivery by a courier company, the latter is authorized by the Company to allow the Client to open the parcels only after signing the receipt of delivery and making the payment.

Return policy
In the eventuality of quantitative differences observed at the moment of delivery – receipt of the products, a report of findings will be drawn up, which must be signed by both parties.
The Client’s complaints about the qualitative/quantitative discrepancies concerning the delivered products must be issued by the Client in written form within 24 hours from delivery. The Company reserves the right to reject the return of the product/products if the damage reported was caused by inadequate handling or defectuous finishing or manufacturing.
The Company will reject complaints concerning products delivered in smaller quantity or having qualitative damages if these were resold or introduced in works following delivery and/or the instructions of use specified by the company were not respected.
The Company will solve the Client’s complaint following the reception and examination of the returned products, and if it considers that the Client’s complaint is justified, it will replace the damaged product/products within 72 hours from the reporting of the issue.
For the products sold by the Company, the instructions of use are indicated using international pictograms. The Company will not be held liable for the damages affecting the Client as a result of ignoring the instructions of use.
The Company only accepts the return of fabrics sold by the meter if these are in their initial condition, and have not been cut or processed whatsoever.

Terms of delivery
The Company will deliver the products within the terms specified in the Trade agreement or the Cutting Program Contract.
In the eventuality that the delivery terms cannot be respected, the Company will inform the Client concerning the estimated term of delivery.
In the eventuality that the Company is provided with inaccurate information concerning delivery, the Company may refuse to deliver the order or establish a new term of delivery for the Order. This will not be regarded as a breach to the Contract.

Privacy policy
The Company operates with personal data by collecting Clients’ personal data required for the implementation of the Contract, and commits to respect the provisions of Act no. 677/2001 on the person’s protection regarding the processing of personal data and the free circulation of these data.
The data collected by the Company will be stored in its database, and the Company will take all necessary measures in order to protect them against accidental destruction or unauthorized use.
In executing the Contract, the Company will transmit the personal data collected from the Clients to the courier company hired to deliver the products, as well as to the banking entities through which the online payments are made. These data transmissions are not considered breaches of the provisions of Act no. 677/2001.

Company’s responsibility
The Company cannot be held liable for any loss caused to te Client, if it respects the provisions of the present terms and conditions of the Trade agreement/Cutting Program Service Contract.
The Company cannot be held liable for the damages occurred as a result of the dysfunctionality of the Website, as well as for those occurred due to the impossibility to access certain links of the Website.
The Company cannot be held liable for any of the direct and/or indirect damages experienced by the Client or any other third party under the present terms and conditions if it entirely fulfills its obligations therein. The Company cannot be held liable for any of the direct and/or indirect damages that occurred during the use of the products after delivery, and especially for their loss after delivery.
The complaints concerning the shortcomings of the purchased product/products may be submitted to the following email address: comercial@decocenter.ro.

Force majeure
None of the parties shall be held responsible for non-executing/late execution/inappropriate execution of their obligations if such execution/non-execution is owed to a force majeure event, as referred to in the legislation in force.
Applicable law – Jurisdiction
The present terms and conditions together with the Contract are governed by Romanian law. The possible disputes between the Company and the Client will be resolved in an amicable way or in the case that this is not possible, the disputes will be transferred under the competence of the relevant court in Cluj-Napoca.
Intellectual property rights
The totality of materials displayed on this Website represents the exclusive intellectual property of the Company. These materials may not be copied or reproduced. However, complete pages of the Website may be printed out should their use serve a strictly personal purpose.
Without ignoring the general applicability of the aforementioned conditions, the Company may occasionally offer the opportunity to download from the Website wallpaper images, screensavers or other utility programmes.

Processing of personal data
S.C. DECO CENTER S.R.L., a personal data controller registered under no. 10633. will retain your personal data and will use them only for advertising and marketing purposes, as well as for the purpose of informing Clients concerning the legal aspects of the operation of the Website and the current promotions.
By personal data we mean any information related to an identifiable or an unidentifiable private individual. An identifiable person is a person that can be particularly identified directly or indirectly by reference to an identification number or to one or more aspects that are specific to his/her physical, physiological, psichological, economic, cultural or social identity.
The processing of personal data is an operation or set of operations carried out with personal data using automatic or non-automatic means, such as collecting, registering, organizing, storing, adapting or modifying, extracting, consulting, use, revealing to third parties by transmission, dissemination or in any other way, matching or combining, blocking, deleting or destroying.
The Company only registers personal data that are voluntarily provided by Clients.
According to the provisions of Act no. 677/2001 on the person’s protection regarding the processing of personal data and the free circulation of these data (amended and completed), the Company has the obligation to manage the personal data provided by Clients in safe conditions and only for the specified purposes.
The Company respect the right to data privacy of each person visiting the Website.
According to the provisions of Act no. 677/2001 on the person’s protection regarding the processing of personal data and the free circulation of these data (amended and completed), S.C. DECO CENTER S.R.L. has the obligation to manage the personal data that you provide about yourself, a family member or another person. The data collection serves advertising and marketing purposes. You are / are not obliged to provide data as they are used by the Company to inform their customers regarding their account at www.decocenter.ro, the status of their orders, as well as to evaluate the products and services provided. The Company may inform customers concerning the current promotions by sending a weekly newsletter, send greetings, gift vouchers or other special messages. The Client agrees to receive from the Company notification or commercial messages (offers, promotions, advertisements and marketing messages concerning the activities of the Company’s and of third parties – members of the Company Group) to the email addresses communicated to the Company.
The registered information are to be used by the Company and are revealed to the following recipients only: contractual partners of the Company, as well as other companies that are part of the same group as the Company.
By registering at the Website/placing an Order and filling in the registration form with personal data, Clients declare that they agree for their personal data to be included in the database of the Company, and give their expressed and unequivocal consent that all their personal data shall be stored and used for:

• marketing activities by receiving notification or commercial messages (offers, promotions, advertisements and marketing messages concerning the activities of the Company’s and of third parties – members of the Company Group) to the email addresses communicated to the Company.
•  participation in competitions and promotions;
• sending non-commercial or administrative messages (concerning changes made on the Website, administration, etc.);
• internal statistics necessary for improving the quality of the services and of the image of the Website, as well as for creating new characteristic elements, promotions, functionalities and other new services.

According to Act no. 677/2001, Clients have the right to be informed (art. 12), right of access to data (art. 13), right of intervention upon the data (art. 14), right to object (art. 15), right not to be subject to an individual decision (art. 17) and right to refer to a court of law (art. 18).
Moreover, you have the right to object to the processing of your personal data and to request their removal. In order to exercise these rights, any person can issue a written, dated and signed request to the following address: S.C. DECO CENTER S.R.L., Vlaha No. 22, Cluj county.

Miscellaneous
The provisions of the present terms and conditions apply in combination with those of the Trade agreement/Cutting Program Service Contract, signed between the Client and the Company.
The provisions of the present terms and conditions have priority against those of the Trade agreement/Cutting Program Service Contract.
The provisions concerning the aspects not included herein or not specifically regulated in the present terms and conditions, will be governed by the provisions of the Trade agreement/Cutting Program Contract.

Thank you for choosing to become our Client!
Vlaha, S.C. DECO CENTER S.R.L.
Date: November 1, 2012